Jets4Pets

Pet Relocation FAQs

Can our pets travel from our local airport?

Yes, pets can be transported out of most UK airports, however if you are travelling under the Pet Passport Scheme, then currently only Heathrow, Gatwick and Manchester can handle your return journey.

Where will my pet be placed in the aircraft during the flight?

Your pet will travel in the animal hold, below the passenger deck. The hold is pressurised and heated throughout and remains unlit throughout the flight. This generally encourages the animals to sleep, making for a relaxed journey.

Will my pet be fed and watered?

All the containers are fitted with water dishes. These are refilled during any transit stops. Animals are not fed immediately prior to travel, in order to avoid them soiling their container, as this would cause discomfort to your pet.

Will my pet have enough space in the carrier?

Yes. Jets4pets supply a carrier that is suitable for your pet; measured specifically to ensure that it will be big enough for your them to stand, lie and turn around in comfort. Extra space is not recommended as it can be fairly expensive, but more importantly, can cause injury during possible periods of turbulence.

Will my pet be stressed from the flight?

Your pet will be pleased to see you and will probably enjoy a good meal at the end of their flight, but most animals travel very well and relax or sleep throughout the flight. More than a million pets fly safely, world-wide, every year. The captain knows that animals are on board and acts accordingly, in line with recommended procedures.

Will my pet be tranquillised before it travels?

In line with Defra, and advice from vets, we strongly discourage tranquillising your animal before the flight. Due to the change of air pressure in a pressurised hold there is a risk of adverse reactions and breathing difficulties. Airlines may even refuse to transport sedated animals as they cannot judge their state of health. For a healthy flight we recommend you DO NOT sedate your pets.

What is the difference between 'Excess Baggage' and 'Air Cargo'?

When you travel with your pet and you both check in at the passenger terminal, this is termed 'excess baggage'. However, your pet will still travel in the animal hold. 'Air Cargo' can be used both when you travel with your pet and when your pet is travelling independently. Your pet will be checked in through the cargo terminal at your departing airport - all of which, within modern airports, are used to handling and caring for animals. Some even have specialist animal holding rooms.

Are there any circumstances when animals cannot fly?

Yes. If a vet or duty manager at a handling centre is concerned about your pet it will be checked and may be held back from travel. This is for the welfare of your pet. Restrictions can also be imposed due to seasonal temperatures in the USA. Again, this is for the welfare of your animal, as extremes of heat or cold are not good for your pet.

How soon will my pet be allowed off the aircraft?

While you fight with the hoards of passengers to find your bags and duty free from the overhead lockers, your pet will already be off the flight. The ground teams at the arrival airport will know that animals are on the flight and they are given priority to be removed from the aircraft.